The ultimate in energy efficiency and comfort CUSTOMER SUPPORT

FAQ

  • As a homeowner can I work on my own unit?

    A qualified and licensed service provider should be called to work on your unit.

  • Where is the Serial Number location on my unit?

    Serial number can be found on a nameplate sticker which is located on either side of case.
    It is printed toward the bottom of sticker.

  • What is the difference between a storage type water heater and a tankless water heater?

    Storage type water heaters store and heat water all day, thus incurring higher operating costs, whereas tankless water heaters only heat water as needed.

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